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Frequently Asked Questions
Global Chat eSIM card is a product of GlobalCell, which is an electronic SIM card and is used worldwide for unlimited communication through the specific applications.
The Global Chat eSIM card can be purchased through the website www.chatsim.global as well as at GlobalCell offices and distributors around the world.
The chat package can be activated on the website www.chatsim.global in your personal cabinet.
No, this product is only used to communicate in chats such as WhatsApp, Viber, Telegram, Signal, Messenger, etc. Only for sending/receiving text messages and emoticons.
Each QR code is a unique identifier that can only be used on one device. It cannot be reused on another device or on the same device after the eSIM profile has been deleted.
Yes, when using this product, the active number in your applications will be preserved and not changed.
Apple
• iPhone 15, 15 Plus, 15 Pro and 15 Pro Max (not Dual SIM*)
• iPhone 14, Plus, Pro and Pro Max (not Dual SIM*)
• iPhone 13, 13 Pro (not Dual SIM), 13 Pro Max, 13 mini
• iPhone 12, 12 Pro (not Dual SIM), 12 Pro Max, 12 mini
• iPhone 11, 11 Pro (not Dual SIM), 11 Pro Max
• iPhone SE (2020) and SE (2022)
• iPhone XS, XS Max (not Dual SIM)
• iPhone XR (not Dual SIM)
• iPad Air (2014, 2019, 2020, 2022)
• iPad Pro 11 (2018 and 2020)
• iPad Pro 12.9 (2015 and 2017)
• iPad Pro 10.5 (2017)
• iPad Pro 9.7 (2016)
• iPad 10.2 (2019, 2020, 2021)
• iPad 9.7 (2016, 2017, 2018)
• iPad mini 4 (2015)
• iPad mini 3
• iPad mini (2019 and 2021)
Samsung
• Galaxy A55
• Galaxy A54
• Galaxy A35
• Galaxy S24, S24+, S24 Ultra
• Galaxy S23, S23+, S23 Ultra, S23 FE
• Galaxy S22 5G, S22+ 5G, S22 Ultra 5G
• Galaxy S21 5G, S21+ 5G, S21 Ultra 5G (US versions of S21 are not compatible with eSIM)
• Galaxy S20, S20 5G, S20+, S20+ 5G, S20 Ultra, S20 Ultra 5G (US versions of S20 and S20 FE 4G/5G are not compatible with eSIM)
• Galaxy Note20, Note20 5G, Note20 Ultra 5G (US and Hong Kong versions of Note 20 Ultra are not compatible with eSIM)
• Galaxy Xcover7
• Galaxy Fold
• Galaxy Z Fold4
• Galaxy Z Fold3 5G
• Galaxy Z Fold2 5G
• Galaxy Z Flip4
• Galaxy Z Flip3 5G
• Galaxy Z Flip and Z Flip 5G (US versions of Z Flip 5G are not compatible with eSIM)
Google Pixel
• Pixel 7, 7 Pro
• Pixel 6, 6a, 6 Pro
• Pixel 5, 5a 5G
• Pixel 4, 4a, 4 XL, 4a 5G
• Pixel 3, 3a*, 3 XL, 3a XL
Xiaomi
• Xiaomi 13, 13 Lite, 13 Pro
• Xiaomi 12T Pro
Huawei
• Huawei P40 and P40 Pro* (not the P40 Pro +)
• Huawei Mate40 Pro
Sony
• Sony Xperia 10 III Lite
• Sony Xperia 10 IV
• Sony Xperia 5 IV
• Sony Xperia 1 IV
Motorola
• Motorola Razr 2019 and 5G
• Motorola Edge (2023), Edge (2022)
• Motorola Edge 40, 40 Pro
• Motorola Moto G (2023)
Other
• Nokia XR21, X30, G60
• OnePlus 12
• OnePlus 11
• Nuu Mobile X5
• Oppo Find X3, X5, X3 Pro, X5, X5 Pro
• Oppo Find N2 Flip
• Oppo Reno A
• Microsoft Surface Duo and Duo 2
• Honor Magic 4 Pro, Magic5 Pro
• HAMMER Explorer PRO
• HAMMER Blade 3, Blade 5G
• myPhone NOW eSIM
• Rakuten Big, Big S
• Rakuten Mini
• Rakuten Hand
• SHARP Aquos Sense4 Lite
• SHARP Aquos R7
• Gemini PDA 4G+Wi-Fi
• Fairphone 4
• DOOGEE V30
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